Gone are the days were we would look up a business in the yellow pages or a local directory.
Our first point of call is the internet for all out research.
On a recent holiday I took to Cairns I asked a work colleague for advice on what to do and see while there. This was the reply I got. It struck me overwhelmingly just how much of our decisions are now made through the internet, and just how disadvantaged businesses who do not have an online presence have become.
Here is the email that was sent to me: